Garage Door Guide

Fort Myers, Florida

We’re open Monday – Sunday, 7 A.M. – 9:00 P.M. EST

Customer Support:  812-550-3161

Email: Admin@GarageDoorGuide.com

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All orders will be shipped USPS, Fedex or UPS via ground shipping and priority mail. If you need express shipment please contact us, so we can accommodate you.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards, VISA, Mastercard, Discover, American Express. We use Paypal as our secure transaction processor, but it isn’t necessary that you have an account.

How long will delivery take?

All orders are shipped same day when placed before 11:00 AM ET. We use ground shipping and priority mail for heavier items and first class for items under 16 oz.

How secure is shopping in the Online Shop? Is my data protected?

We use Paypal to process all of our transactions and have a valid SSL certificate. You do not need a Paypal to purchase items from our store – they are just our credit card processor.

What exactly happens after ordering?

After ordering you will receive and email confirmation followed by tracking information sent to both your email address and phone number.

Do I receive an invoice for my order?

We do not include invoices (in the package) with orders due to the high number of orders being sent as gifts. You will receive an email receipt with purchase details. All items must be paid for in full at the time of purchase.

Send us an email

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